Table of contents for Piano Tuning Services
Piano Voice ~ Adjusting Piano Tone
Voicing is the process of regulating and improving piano tone. As pianos age, the hammer felt becomes harder and worn, and the strings stretch and ride up on the bridge pins. The strings become wavy, distorted and produce less resonance and the hammers produce brassy overly bright sound.
When a piano is in tune, and the pianist plays a soft-mellow note with a loud-brassy note it sounds inharmonic. Many times I have followed piano tuners who have done a decent job tuning the customers piano; however, the customer was complaining and it became apparent, after examining the piano, the problem was poor voicing and not poor tuning. A piano that is in poor voice will sound oddly inharmonic even with adequate tuning.
Technically, any adjustment that alters piano tone is voicing, such as brushing the hammers, stretching, straightening and seating the strings or needling the hammers. When discussing the topic of piano voicing, usually the dialogue is about adjusting the hammers. Though piano string voicing (straightening, stretching, leveling and seating piano strings) is routine in piano factories, it is rare to find piano tuners in the field who practice this art. I am aware of only a handful of piano technicians ~ the best in the United States ~ who incorporate string voicing into their service.
I have known of customers who have purchased new pianos, or purchase expensive modifications to their pianos, when a good voicing would have accomplished the same result. I include string adjustment in my piano voicing routine because it has an incredible affect on the resonance and clarity of piano tone.
String voicing restores the resonance and removes most of the waviness and distortion, and hammer voicing evens out the tone. It is truly remarkable how much better a piano sounds after voicing than a piano that has never been voiced.
Piano voicing involves:
Restoring the resonance and clean tone to piano strings
( Can be preformed on vertical pianos but usually on grands )
( Must be preformed before tuning )
- Stretching, straightening and seating the strings on the bridges
- Leveling the strings around the agraffes and capo
Restoring the evenness of piano tone by adjusting the hammers
( Preformed on either grands or verticals )
( Must be preformed after tuning )
- Softening overly hard hammers
- Brushing hammers
- Needling to remove inconsistent and uneven tones

Kelli Thompson said:
I wanted to tell you that your Web site is very well designed. It is easy to find all of the pertinent information such as hours available, cost of tuning, testimonials, and it is especially easy to schedule an appointment. Thanks for making it so easy!
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Ron Steen said:
Chuck has done a great job keeping our aging pianos in the best possible shape. His sensitivity to tone and touch make it a pleasure to sit at the piano following his work. He always keeps you well informed on the status of your instrument and includes prevention as part...
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Elizabeth Conaway said:
Chuck was very professional and pleasant to work with. Not only did he tune our piano to the point that it sounded precise and delightful, but he also noted some maintenance issues that concerned him. For no extra charge, he provided consultation and advice on what we should do to...
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Kay Wing said:
Chuck knows his business and does an excellent job of bringing our piano to a perfect pitch. I truly enjoy sitting at the piano after he has tuned it---what a difference he makes. I do not remember when he first tuned our piano but it has been many years. ...
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Gerri Weddle said:
My piano has never sounded so good. I can hardly keep my hands off of it. It is amazing. Thanks so much.
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Dorothy C Ring said:
Chuck has been tuning my piano since I brought it into my home. He has always been reliable, professional, thoughtful and pleasant. Of importance to me is the care he takes as he goes through the process of tuning. The piano sounds wonderful thanks to his attentiveness. In addition, he...
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Margaret Helin said:
Chuck has been caring for my piano for over a decade. He has tuned it regularly, and has always done a wonderful job. Chuck is also very good at fixing mechanical problems that occur - irregular voicing on a few hammers, occasional double-striking, a new annoying string noise...
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David Greenwood said:
When I purchased my first grand piano over 14 years ago, Chuck was the piano tech that was 'assigned' to me for my first tuning. He's been my tech ever since, and tunes and voices my new Baldwin grand to exactly how I want it to sound. He's quite the...
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David & Sue Burford said:
Chuck has come to our house regularly for over 20 years to tune our Yamaha grand. He has always done an excellent job, and our piano sounds as good today as it did the day we got it. We greatly appreciate Chuck's dedication and professionalism.
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Nancy Kraus Womack said:
Chuck has tuned my old Baldwin Acrosonic for the past several years. He is professional, friendly and very knowledgeable and keeps my old piano sounding great. I especially like the pre-appointments and reminder cards. Nice touch!
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Frank said:
Chuck has tuned my Kawai for over 10 years. I have been very please with Chuck's service and the performance of my piano. I have six friends who now call on Chuck for piano tuning.
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Charlene Wilson said:
Chuck has been tuning and voicing my grand piano for 20 years. I consider him a friend and a competent technician. I've taught piano for many years and appreciate a piano that is in tune, well voiced, and in good repair.
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Patrice Rhodes said:
Chuck is the first technician to understand what we need in the way of voicing and functionality. Chuck regulated the key dip and action, voiced the strings and hammers, tuned, and cleaned my Petrof 5'8''. Talk about the WOW effect. We have found a permanent tuner...
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Linda Mann, Director of Music said:
We have always appreciated Chuck Littau's professional and responsible work on the pianos at Blue Ridge Blvd. United Methodist Church. His thoroughness and excellent knowledge keep our instruments, including a Baldwin grand piano, in tip top shape! I would recommend him highly for piano tuning and maintenance, as well as...
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Richard Cass, Pianist said:
Chuck Littau has "nursed" my Steinway "B" ever since I acquired it two decades ago. Due to his expertise and sensitivity, it sounds as good or better than it did then. I have never hesitated to recommend him to friends, both professional and non-professional and I have yet to...
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