Serving Greater Kansas City ~ Since 1984 ~ (816) 352-6420

Q & A ~ Ask Your Questions Here

Before you submit a question, maybe you would like to check-out the “Piano Questions” section of this website.

Please feel free to ask whatever you like below.

(Note:  this is notfor piano technicians or people wanting to learn the piano tuning business but rather a place for customers and ~ or potential customers to ask questions about piano care or service related issues.)

17 Responses to Q & A ~ Ask Your Questions Here

  • Chuck,

    We are in the market for a bargain used piano for our family. Do you have any recommendations of who to purchase from? The piano we currently have was handed down from my wife’s aunt who taught lessons on it. We have been told it is quite old but needed the “guts” completely replaced (a couple thousand dollars.Ouch!) I want to make this a surprise purchase for my wife but I don’t want to be the one who gets a surprise after we have someone come and tune it. Any suggestions of what to be looking for or at when purchasing a used piano?

    • Hi Rodney,

      If you live in the area, it would be best for you to call me and talk about this over the phone.

  • Thank you, Chuck.

  • Susan my tuning fees can be found on the "Piano Tuning Fee" page/article.

  • How much do you charge for tuning a small upright Wurlitzer? Pete Eye lived close to me for years and tuned my piano every year. It’s been 2 years now since he’s been here, due to poor health. The piano was moved recently because of renovation and is now back in place.

  • I just purchase a Yamaha c3 grand. It does not sound the same at home as when I played it in the store – it sounds very dull and lacks tone clarity and dynamics. what can I do?

  • We have a Yamaha CLP 250 electronic piano that has two keys that stick. Do you work on electronic piano’s or know of someone who does?

    Thank you.

  • I have an antique upright piano that has many broken strings. Can you replace just the individual broken strings, or do you have to replace all of them?

    • Gina,

      I can replace the individual strings. Bass strings with windings on them have to be duplicated by sending in the old broken strings and having them specially made. Stings in the mid and top sections without windings can be replace the day I come. However, your description of the piano leads me to believe it is not worth the cost, but of course I cannot say that for sure without seeing the piano.

  • I am considering purchasing an acoustic piano and am wondering if you have a preference in piano manufacture(s).
    (i.e. Steinway, Baldwin, B

  • How much do you charge?

  • Wading In Dangerous Waters

    Wow! What a question to start things off.

    I am somewhat uncomfortable critiquing another technician, but I guess there is no way to avoid it and still answer your question.

    So let me point out a couple things:

    • College piano work is hard . You’re asked to work on pianos that are in constant use – generally you’re under time constraints and usually the pianos are abused.
    • Colleges never want to pay what a high quality technician is worth so college piano tuners are underpaid.

    In other words, working for a college is not necessarily an indicator of a skilled technician. If you were a piano technician of high quality, would you want to work for an institution where you are asked to work harder than normal and yet paid less?

    The best money in this business is not with colleges or even for concerts, but your best opportunity for real money is working for Mrs, Smith and Mrs. Jones — that is where the real money is and the most pleasurable working environment.

  • I live outside Kansas City and need a piano tuner, there is a college nearby, but I have heard some questionable things about their technician. Are college piano tuners generally a good source for help?

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